Pandorausshop Product Care Guide

 

Caring for Your Handcrafted Jewelry

At Pandorausshop, we believe your jewelry should last as beautifully as the moments it celebrates. Each of our handcrafted pieces—charms, bracelets, rings, necklaces, and earrings—is made with quality materials and careful attention to detail. With proper care, your jewelry will maintain its sparkle and significance for years to come.

1. Our Recommended Jewelry Care Kit

While we do not sell a branded care kit, we recommend assembling these basic tools for home care:

  • Gentle Jewelry Cleaning Liquid (specifically formulated for fine jewelry)

  • Soft-Bristled Cleaning Brush (a soft toothbrush or specialized jewelry brush)

  • Microfiber or Cotton Flannel Polishing Cloth

  • Lukewarm Water

  • Soft, Lint-Free Towel

Note: Always use products specifically designed for jewelry care. Avoid harsh chemicals, ammonia-based cleaners, or abrasive materials.

2. How Often to Clean Your Jewelry

Daily Wear Pieces

If you wear your Pandorausshop jewelry regularly, we recommend a gentle cleaning every two weeks. This prevents buildup of oils, lotions, and environmental residues that can dull the finish over time.

Special Occasion & Occasional Wear Pieces

For jewelry worn less frequently, cleaning every 1-2 months is sufficient. Always clean pieces before storing them for extended periods.

Professional Cleaning

We recommend having your jewelry professionally inspected and cleaned once per year. While we don't have physical stores, our customer service team can recommend care practices for specific pieces.

3. Step-by-Step Cleaning Instructions

Basic Cleaning Method

  1. Prepare: Place your jewelry on a soft surface over a sink drain stopper or mesh strainer

  2. Soak: Submerge your jewelry in lukewarm water with a drop of mild dish soap for 2-3 minutes

  3. Rinse: Gently rinse under lukewarm running water

  4. Dry: Pat completely dry with a soft, lint-free cloth

  5. Polish: Buff gently with a clean, dry polishing cloth

Deep Cleaning Method (for more heavily worn pieces)

  1. Initial Soak: Follow steps 1-3 of the basic method

  2. Brush Cleaning: Using a soft-bristled brush dipped in the cleaning solution, gently brush:

    • Around stone settings

    • Intricate design details

    • Chain links and connectors

  3. Rinse Thoroughly: Ensure all soap residue is removed

  4. Dry Completely: Use a soft cloth, ensuring no moisture remains in crevices

  5. Final Polish: Buff to a gentle shine with a dry polishing cloth

4. Special Care for Specific Materials

Sterling Silver

  • Tarnish Prevention: Store in anti-tarnish bags or with anti-tarnish strips

  • Cleaning: Use a silver-specific polishing cloth for light tarnish

  • Avoid: Chlorine, salt water, and sulfur-based substances

Gold and Gold-Plated Pieces

  • Gentle Cleaning: Use only mild soap solutions

  • Preservation: Remove before applying lotions or perfumes

  • Avoid: Abrasive cleaners that can wear away plating

Lab-Grown Diamonds & Gemstones

  • Extra Gentle Care: Use only soft brushes around settings

  • Secure Settings: Regularly check that stones are secure

  • Avoid: Ultrasonic cleaners unless specifically approved for the stone type

  • Special Note: Our lab-grown diamonds are guaranteed for quality, but proper care ensures lasting brilliance

Pearls & Delicate Materials

  • Gentle Wiping Only: Clean with a damp cloth, never submerge

  • Last On, First Off: Put pearls on after cosmetics and perfumes

  • Separate Storage: Store separately to prevent scratching

5. Daily Wear & Care Tips

When to Remove Your Jewelry

  • Before swimming (chlorine and salt water are particularly damaging)

  • During exercise or physical activities

  • While cleaning with chemicals or abrasive substances

  • Before applying lotions, perfumes, or hairspray

  • During sleep to prevent accidental damage

Proper Storage

  • Store each piece separately in soft pouches or individual compartments

  • Keep away from direct sunlight and excessive humidity

  • Hang necklaces or lay them flat to prevent tangling

  • Use anti-tarnish strips for silver jewelry

6. What to Avoid

Never Use:

  • Toothpaste or baking soda (abrasive)

  • Bleach or ammonia-based cleaners

  • Hard-bristled brushes

  • Paper towels or tissues (can scratch)

  • Commercial jewelry dips unless specifically designed for your jewelry type

Never Expose To:

  • Hot tubs or pools with chlorine

  • Salt water without immediate rinsing

  • Harsh household chemicals

  • Extreme temperature changes

7. Professional Care Recommendations

While home care maintains daily beauty, we recommend:

  • Annual Inspection: Check clasps, settings, and structural integrity

  • Professional Polishing: For deep scratches or significant wear

  • Re-plating: For gold-plated items showing wear (after 1-2 years of daily wear)

  • Stone Re-tightening: If any stones feel loose

8. Troubleshooting Common Issues

Tarnish on Silver

  • Use a silver polishing cloth specifically designed for jewelry

  • Store with anti-tarnish products between wearings

  • Consider professional polishing if tarnish is severe

Cloudy Stones

  • Gently clean around settings with a soft brush

  • Ensure thorough rinsing to remove soap residue

  • Avoid lotions and oils near stone settings

Stiff Clasps or Moving Parts

  • Apply a tiny drop of jewelry-safe lubricant (available at jewelry stores)

  • Work the clasp gently to distribute the lubricant

  • Wipe away any excess

9. Lifetime Care Commitment

While our warranty covers manufacturing defects (see our Warranty Policy), proper care ensures your jewelry's longevity. We're committed to helping you preserve your pieces:

Need Specific Advice?
Email photos of your jewelry and describe your care questions to:
[email protected]
Subject: "Jewelry Care Question"

We typically respond within 24 hours with tailored advice.

10. Our Quality Promise

Every Pandorausshop piece is crafted to last. With proper care:

  • Sterling silver will maintain its beauty for generations

  • Gold plating will last 1-2 years with daily wear (longer with proper care)

  • Stone settings are designed for security and durability

  • All materials are selected for quality and longevity