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Pandorausshop is committed to conducting business with integrity, ethics, and respect for human rights throughout our global supply chain. This disclosure is made in accordance with the California Transparency in Supply Chains Act of 2010 (SB 657), which requires certain companies to disclose their efforts to eradicate slavery and human trafficking from their direct supply chains.
As a purveyor of handcrafted jewelry, we recognize our responsibility to ensure that every charm, bracelet, ring, necklace, and earring we offer is created under fair, safe, and ethical conditions. This document outlines our practices and commitments in this regard.
Pandorausshop’s supply chain includes:
Materials Suppliers: Providers of precious metals (sterling silver, gold vermeil), gemstones, lab-grown diamonds, and other components
Artisans & Manufacturing Partners: Skilled craftspeople and workshops who handcraft our jewelry designs
Logistics & Fulfillment Partners: Packaging suppliers and global shipping carriers
Technology & Service Providers: Platforms that support our e-commerce operations
Our primary production is concentrated in regions with established craftsmanship traditions, and we work with partners who share our values of quality and ethical responsibility.
Pandorausshop assesses and addresses risks of slavery and human trafficking in our supply chain through:
a) Supplier Due Diligence
We conduct background checks on new suppliers before establishing relationships
We prioritize partners who provide transparency about their own sourcing and labor practices
We maintain a preferred supplier list based on ethical compliance evaluations
b) Limited Third-Party Verification
While we do not currently use independent third parties to verify all suppliers, we require documentation of compliance with labor laws and ethical standards
For high-risk materials (certain gemstones, metals), we seek suppliers who participate in recognized certification programs
c) Internal Accountability
Our procurement team is trained to identify potential red flags in supply chain practices
We maintain the right to conduct unannounced assessments of supplier facilities as our scale and resources grow
Pandorausshop’s approach to supplier audits includes:
a) Self-Assessment Requirements
We require key suppliers to complete annual self-assessment questionnaires regarding their labor practices
These questionnaires address working conditions, wages, working hours, and freedom of association
b) Documentation Review
We review suppliers’ business licenses, labor contracts, and compliance certificates
We request evidence of fair wage practices and safe working conditions
c) On-Site Evaluations
For our primary manufacturing partners, we conduct periodic on-site evaluations either directly or through trusted representatives
These evaluations focus on working conditions, safety standards, and worker treatment
Pandorausshop requires direct suppliers to certify that materials incorporated into our products comply with:
All applicable slavery and human trafficking laws in the countries where they do business
International labor standards regarding forced labor, child labor, and working conditions
Specific requirements regarding conflict-free minerals and ethically sourced gemstones
Pandorausshop maintains internal accountability standards and procedures for employees and contractors regarding slavery and human trafficking, including:
a) Code of Conduct
All employees and contractors must adhere to our Code of Ethical Conduct, which explicitly prohibits involvement in or support of human trafficking and forced labor
The Code is incorporated into employment agreements and contractor relationships
b) Training Programs
Employees with supply chain management responsibilities receive training on:
Identifying red flags of slavery and human trafficking
Understanding the requirements of the California Transparency Act
Implementing our supplier verification protocols
Training is conducted annually and updated as regulations evolve
c) Reporting Mechanisms
We maintain a confidential reporting channel for employees and external parties to report concerns about unethical practices in our supply chain
Reports can be made anonymously to [email protected] with subject line "Ethical Concerns"
Pandorausshop provides training on human trafficking and slavery to relevant employees, including:
Procurement and Sourcing Staff: Comprehensive training on supply chain risk assessment and responsible sourcing practices
Management Team: Education on legal requirements, corporate responsibilities, and oversight procedures
All Employees: General awareness training on our ethical commitments and how to report concerns
Training content covers:
Recognizing indicators of forced labor and human trafficking
Understanding vulnerable populations in global supply chains
Implementing our verification and audit procedures
Cultural considerations in international business relationships
Beyond legal compliance, Pandorausshop is committed to:
a) Responsible Materials Sourcing
We prioritize recycled precious metals where feasible
We source gemstones from suppliers who can demonstrate ethical mining practices
We use lab-grown diamonds as a conflict-free alternative
b) Fair Artisan Partnerships
We work directly with artisans and small workshops to ensure transparent relationships
We pay fair prices that support living wages and sustainable businesses
We maintain long-term relationships with partners who share our values
c) Continuous Improvement
We regularly review and enhance our ethical sourcing practices
We stay informed about industry best practices and emerging standards
We engage with ethical jewelry initiatives and organizations
We acknowledge the following challenges in ensuring a completely transparent supply chain:
Complexity: Jewelry supply chains involve multiple layers of material sourcing and transformation
Geographic Dispersion: Materials and production may span multiple countries with varying regulations
Small-Scale Production: Some components come from artisanal sources where formal certification may be limited
Cost Considerations: Comprehensive third-party verification of all suppliers requires significant resources
Despite these challenges, we are committed to making meaningful progress and increasing transparency as our business grows.
Pandorausshop is actively working toward:
Enhanced Traceability: Implementing more detailed tracking of materials from source to final product
Third-Party Certifications: Seeking recognized ethical certifications for our products and processes
Supplier Development: Working with existing suppliers to improve their ethical practices
Industry Collaboration: Participating in initiatives to address systemic issues in jewelry supply chains
Annual Reporting: Providing regular updates on our progress and challenges
For questions about our supply chain practices or to report concerns:
Email: [email protected]
Subject Line: "Supply Chain Inquiry"
Response Time: We aim to respond within 2 business days
Customers interested in ethical jewelry may find these resources helpful:
Responsible Jewellery Council (RJC)
Fair Trade Jewelry
Diamond Development Initiative
Alliance for Responsible Mining
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